Services

We offer a suite of telehealth primary care services, also available in person, supported by top-of-the-line technology and partnerships. We have an industry-leading team of physicians and support staff who value affordable care and consistent communication. Put short; we are here to make sure you receive the care you need when you need it.

Prepare For Your Visit

Once scheduled for a telehealth consultation, please enter the virtual waiting room at least 5 minutes prior to your scheduled appointment time. Be present with a computer, tablet, or smartphone for a live visit to discuss your health history.

Before or during the appointment, our providers will have access to your medical history, lab, and other test results through the use of secure technology. Once scheduled, you can leverage our telehealth services which are real-time, remote, face-to-face health care video encounters to assess and evaluate your health situation.

What to Expect

Explain Your Symptoms

Once connected to the video visit, you and your physician will have a face-to-face conversation where you can explain your symptoms.

Receive Diagnosis and Treatment Plans

After reviewing your clinical information and listening to your current symptoms, our physicians will provide a comprehensive treatment plan.

Specialist Referrals

Treatment plans may require additional testing or visiting a specialist, some of which can be done on-site at an Avita MD Health facility. Testing that can not be done at one of our facilities will be completed through a specialist referral in an expedited manner. All results can be viewed through our electronic medical record (EMR) portal.

Tips for a Successful Telehealth Visit

1. Position your camera correctly - place it at eye level so your head and shoulders are fully visible

2. Test out your webcam

3. Make sure your volume is on and test your microphone

4. Ensure your connection is strong - be it internet or a mobile service signal

5. Plug in your computer or mobile device to avoid running out of battery during the call

6. Close unnecessary programs on your device

7. Dress appropriately

8. Find a quiet space where you are unlikely to be interrupted during the visit - do NOT attempt to conduct your virtual visit while driving

9. Be sure you have good lighting - use overhead lights and block lights from windows, which can cause glare

Avita MD Health specializes in chronic and acute condition management and is prepared to help patients navigate their clinical journey.

Chronic Medical Conditions

Patients with chronic conditions typically require multiple visits each year. These patients often have regimented treatment plans that require frequent adjustments and consistent monitoring by a provider familiar with their condition.

The diagnoses listed below are illustrative of chronic conditions.

Type 2 diabetes
Hypertension
Migraines
COPD
Asthma
Weight loss
Chronic renal disease
Osteoporosis

Sleep disorders and sleep apnea
Cognitive impairment and Alzheimer’s disease
Long term COVID-19 symptoms
Thyroid disorders
Postmenopausal syndrome
Arthritis
Heartburn and food sensitivity
Irritable bowel syndrome

Acute Medical Conditions

Acute conditions often involve a sudden onset of an injury or illness. Most acute conditions are resolved through treatments and therapies, but the extent of a patient's treatment will depend on the severity of their disease. Many acute conditions can be properly diagnosed and treated through a telehealth visit but may require an in-person visit.

The diagnoses listed below are illustrative of acute conditions.

Cough and Colds
Chickenpox
Sinus infection
Flu, Pneumonia
Ear infection
Urinary tract infection
Insect bites
Sore Throat

Bronchitis
Sunburns
Upper Respiratory Infections
Injuries: Cuts, scraps, and scratches
Sprains and strains
Pulled muscles
Whiplash
Minor burns

Primary Care Appointments

At Avita MD, we redefine the primary care experience by blending personalized medical care with state-of-the-art technology. Our team of renowned physicians and skilled medical staff is committed to delivering premium, patient-centered care in a sophisticated environment. We leverage cutting-edge diagnostic tools and advanced medical technologies to ensure you receive the highest standard of care.

Prepare For Your Visit

Before your scheduled appointment, ensure you have your ID, insurance card, and any necessary medical records or previous test results. Arrive at the clinic 15 minutes before your scheduled time to complete any required paperwork and prepare for your consultation.

Our physicians will have access to your medical history, lab results, and other relevant information, allowing them to provide a thorough assessment during your visit. Every detail is managed with precision, ensuring an efficient and elevated healthcare experience.

What to Expect: Elite Care, Tailored to You

Your consultation begins with an in-depth discussion with your physician, who will take the time to understand your unique health profile. This direct interaction allows for a more detailed and personalized evaluation. Using the latest diagnostic tools, we ensure a meticulous and personalized approach to your care, reflecting our commitment to excellence.

Cutting-Edge Treatment Plans

Following a comprehensive evaluation, your physician will provide a tailored treatment plan, integrating the latest advancements in medical science. Whether it involves precision medications, specialized therapies, or lifestyle modifications, your care plan will be designed to achieve optimal health outcomes.

Seamless Specialist Integration

For specialized care beyond our immediate offerings, we partner with top-tier specialists, ensuring that your care remains integrated and streamlined. All results are accessible through our secure, cutting-edge EMR portal.

Tips for a Premium Primary Care Experience

Compile a comprehensive list of your current medications, health concerns, and any questions you wish to discuss.
Dress comfortably yet appropriately for a refined setting, facilitating ease during physical examinations.
Be ready to discuss your full medical history, including recent health changes or concerns.
Bring copies of any recent tests or consultations with other specialists to ensure a seamless review.
Understand the full extent of your insurance coverage to maximize the efficiency of your visit.
If you require assistance, bring a family member or friend to help with communication or support.
Arrive early to complete any necessary paperwork and get settled before your appointment.
Prepare for any potential follow-up appointments or advanced diagnostic testing, all facilitated by our top-of-the-line systems.